Customer Service Representative Position Available In Jefferson, Alabama

Customer Service Representative The Compounding Shoppe Homewood, AL Job Details Full-time $12 – $17 an hour 2 days ago Benefits Health insurance Paid time off Qualifications Live chat Bilingual Customer service English Client services Data entry Typing 1 year Phone etiquette Cash handling Communication skills Entry level Full Job Description Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for every client interaction. This position requires strong communication skills, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. Duties Provide outstanding customer service through various channels including phone, email, and chat. Handle client inquiries with professionalism and courtesy while maintaining excellent phone etiquette. Assist customers with product information, order processing, and troubleshooting issues. Conduct outbound calling to follow up on customer inquiries or provide additional support as needed. Process cash handling transactions accurately and securely. Maintain detailed records of customer interactions and transactions in the system. Collaborate with other departments to resolve complex customer issues effectively. Stay updated on product knowledge and company policies to provide informed assistance. Requirements Proven experience in customer service or client services role is preferred. Strong communication skills in English; bilingual candidates are highly encouraged to apply. Proficiency in phone etiquette and ability to handle calls professionally. Experience with cash handling is a plus. Ability to type efficiently while engaging with customers on calls or chats. Strong problem-solving skills and attention to detail. A positive attitude with a passion for helping others succeed. Flexibility to work various shifts as needed. Join our team today and contribute to creating exceptional experiences for our customers!

Job Type:

Full-time Pay:

$12.00 – $17.00 per hour Expected hours: 40 per week

Benefits:

Health insurance Paid time off

Shift:

8 hour shift No nights Ability to

Commute:

Homewood, AL 35209 (Preferred)

Work Location:

In person