CALL CENTER AGENT Position Available In Madison, Alabama

CALL CENTER AGENT

SportsMED Orthopaedic Specialist, INC Huntsville, AL 35802 SportsMED Complete Orthopedic Care is seeking a uniquely qualified individual for the position of Appointment Scheduler to work in an extremely high volume (500 plus calls per day – 25,000 per month) Call Center. This is a fast-paced, detail oriented, full-time position.

Minimum requirements are:

knowledge of medical terminology, ability to type 30-40 words per minute, computer literate, outstanding customer service attitude, experience with electronic medical records (EMR), and ability to communicate with all types of people. Experience answering a multi-line phone system and scheduling in a medical environment is a plus. As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment. Experience Required 1 year(s):

Call Center Experience Behaviors Required Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well Motivations Required Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.