Customer Service Representative Position Available In Madison, Alabama
Tallo's Job Summary: Join Madison Utilities in Madison, AL as a full-time Customer Service Representative, earning $46,935 - $72,135 annually. Ideal candidates have strong communication skills, a friendly demeanor, and can efficiently handle customer inquiries and issues. Requirements include a high school diploma, driver's license, and 1 year of customer service experience in utilities. Apply online at www.madisonutilities.org under the career section.
Job Description
Customer Service Representative Madison Utilities Madison, AL Job Details Full-time $46,935 – $72,135 a year 2 days ago Benefits Health insurance Dental insurance Vision insurance Qualifications Customer service Call center High school diploma or GED Driver’s License Public utility experience Client services Data entry 1 year Phone etiquette Communication skills Entry level Office experience Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for every client. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. To apply, please go to our website at www.madisonutilities.org, and fill out the application under the career heading. Responsibilities Respond promptly to customer inquiries via phone or e-mail. Provide accurate information regarding services. Resolve customer complaints and issues with professionalism. Maintain detailed records of customer interactions and transactions. Perform data entry tasks accurately and efficiently. Collaborate with team members to improve service processes. Uphold company policies and procedures while delivering excellent client services. Experience Previous experience in a call center or office environment is preferred. Strong phone etiquette and communication skills are essential. Proficiency in using computer systems for data entry and customer management. A commitment to providing high-quality customer service and support. Ability to adapt to new technologies and software as needed.
Required:
High school diploma or equivalent and valid driver’s license. Preferred 1 year of Customer Service experience in utilities. Madison Utilities is an Equal Opportunity and Drug Free Employer.
Job Type:
Full-time Pay:
$46,935.00 – $72,135.00 per year
Benefits:
Dental insurance Health insurance Vision insurance
Shift:
Day shift
Work Location:
In person
