Especialista en servicio al cliente en tienda Position Available In Madison, Alabama

Job Description:

Customer Service Specialists work closely with wholesale andretail customers to determine their needs, answer their questionsabout Sherwin-Williams products, and recommend the right solutions.

Store associates Customer Service Specialists are also expected topromptly resolve any customer concerns and ensure maximum clientsatisfaction as well as stay up-to-date with product features andmaintain the high quality and visual standards of the products andstore. Customer Service Specialists are tasked with achievingexcellent customer service, while consistently meeting the store’ssales goals. Job duties involve contact with customers, which mayinclude minors; and access to cash and other payment methods,electronic equipment, personal information, store merchandise andother items of value, and such access may be supervised orunsupervised. The Company therefore has determined that a review ofcriminal history is necessary to protect the business and itsoperations and reputation and is necessary to protect the safety ofthe Company’s customers, staff, employees, vendors, contractors,and the general public. The individual selected for this role willbe expected to work at Store 2719, located at: 1107 Monroe St. SW,Huntsville, AL, 35801 At Sherwin-Williams, our purpose is toinspire and improve the world by coloring and protecting whatmatters. Our paints, coatings and innovative solutions make theplaces and spaces in our world brighter and stronger. Your skills,talent and passion make it possible to live this purpose, and forcustomers and our business to achieve great results.

Sherwin-Williams is a place that takes its stability, growth andmomentum and translates it to possibility for our people. Ourpeople are behind the strength of our success, and we invest andsupport you in: Life … with rewards, benefits and the flexibilityto enhance your health and well-being Career … with opportunitiesto learn, develop new skills and grow your contribution Connection… with an inclusive team and commitment to our own and broadercommunities It’s all here for you let’s Create Your Possible Whatis the Process to get Started? Step 1 – Online Application Find therole(s) that interest you on our Careers page:https://jobsearch.sherwin.com/ Set aside 15 minutes to create yourprofile by entering or importing your details from one of our jobboard partners Step 2 – Digital Interview Upon review of yourapplication, qualified candidates will be invited to complete adigital video interview via HireVue, our interview partner. Theinterview will consist of a few behavioral based questions You’llbe able to record and complete your video interview anytime,anywhere! While you can complete this video interview on your ownschedule, we ask that this step be completed within 7 days ofreceiving an invitation Step 3 – In-Store Interview Your videointerview is reviewed by a member of our Recruitment team and ourtop candidates are invited to meet with our team in a store,specialty wholesale branch, floorcovering facility or deliveryservice terminal. At Sherwin-Williams, part of our mission is tohelp our employees and their families live healthier, save smarterand feel better. This starts with a wide range of world-classbenefits designed for you. From retirement to health care, fromtotal well-being to your daily commute—it matters to us. A generaldescription of benefits offered can be found athttp://www.myswbenefits.com/ . Click on “Candidates” to viewbenefit offerings that you may be eligible for if you are hired asa Sherwin-Williams employee. Compensation decisions are dependenton the facts and circumstances of each case and will impact whereactual compensation may fall within the stated wage range. The wagerange listed for this role takes into account the wide range offactors considered in making compensation decisions including skillsets; experience and training; licensure and certifications; andother business and organizational needs. The disclosed rangeestimate has not been adjusted for the applicable geographicdifferential associated with the location at which the position maybe filled. The wage range, other compensation, and benefitsinformation listed is accurate as of the date of this posting. TheCompany reserves the right to modify this information at any time,with or without notice, subject to applicable law. Qualifiedapplicants with arrest or conviction records will be considered foremployment in accordance with applicable federal, state, and locallaws including with the Los Angeles County Fair Chance Ordinancefor Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunityemployer. All qualified candidates will receive consideration foremployment and will not be discriminated against based on race,color, religion, sex, sexual orientation, gender identity, nationalorigin, protected veteran status, disability, age, pregnancy,genetic information, creed, marital status or any otherconsideration prohibited by law or by contract. As a VEVRAA FederalContractor, Sherwin-Williams requests state and local employmentservices delivery systems to provide priority referral of ProtectedVeterans. Please be aware, Sherwin-Williams recruiting team memberswill never request a candidate to provide a payment, ask forfinancial information, or sensitive personal information likenational identification numbers, date of birth, or bank accountnumbers during the application process. Ensure high levels ofcustomer satisfaction through excellent sales service Assistcustomers in person and over the phone by determining needs andpresenting appropriate products and services Build productive trustrelationships with wholesale and retail customers Process salestransactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearlybasis Maintain precise work order files and formulas Pullappropriate products from the sales floor or warehouse Tint and mixproducts, as needed, to customer specifications Stock shelves andset up displays Clean store equipment Load/unload delivery trucksAssist in making deliveries, as needed Maintain in-stock andpresentable condition assigned areas Remain knowledgeable onproducts offered and discuss available options Comply withinventory control procedures Suggest ways to improve sales

MinimumRequirements:

Must be at least eighteen (18) years of age Must belegally authorized to work in the country of employment withoutneeding sponsorship for employment work visa status now or in thefuture Must be able to read, write, comprehend, and communicate inEnglish Must be able to read, write, comprehend, and communicate inSpanish Must be able, with or without reasonable accommodation, toretrieve material from shelves and floor stacks and lift and carryup to 50 lbs. frequently and up to 70 lbs. on occasion Must bewilling to work all scheduled hours, which may include evenings andweekends, with or without reasonable accommodation

PreferredQualifications:

Have a valid, unrestricted Driver’s License Have atleast a High School diploma or GED Have at least one (1) yearexperience working in a delivery, retail, or customer serviceposition Have previous work experience selling paint and paintrelated products Have previous work experience operating tintingand mixing equipment