Sales Representative/Customer Service Position Available In Madison, Alabama

Sales Representative/Customer Service 3.5 3.5 out of 5 stars Madison, AL 35756 Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our brand. If you have a passion for customer service and sales, we want to hear from you! Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Assist customers with order placement, modifications, and cancellations. Resolve customer complaints efficiently and professionally. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve service delivery and customer satisfaction. Identify sales opportunities and promote relevant products or services to customers. Stay updated on product knowledge and company policies to provide informed assistance. Requirements Proven experience in customer service or sales is preferred. Excellent communication skills, both verbal and written. Strong problem-solving abilities with a focus on customer satisfaction. Ability to work in a fast-paced environment while maintaining attention to detail. Proficiency in using computer systems and software applications related to customer service. A positive attitude with a willingness to learn and adapt to new challenges. High school diploma or equivalent; further education is a plus. Join us in delivering outstanding service that makes a difference!

Job Type:

Full-time Pay:

$17.50 – $18.50 per hour

Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed

Work Location:

In person