Client Services Specialist Position Available In Mobile, Alabama
Tallo's Job Summary: Client Services Specialist at Andy Citrin Injury Attorneys in Mobile, AL. Full-time position offering $30,000 - $45,000 a year. Responsibilities include answering calls, collecting client data, scheduling appointments, and maintaining accurate records. Requirements include high school diploma, some college, Spanish proficiency, and customer service experience. Benefits include health insurance, 401(k), and paid time off.
Job Description
Client Services Specialist Andy Citrin Injury Attorneys
PC – 5.0
Mobile, AL Job Details Full-time $30,000 – $45,000 a year 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Qualifications Some college Spanish Sales Customer service Microsoft Office Personal injury law High school diploma or GED Inside sales Organizational skills Communication skills Entry level
Full Job Description Description:
Job title : Client Services Specialist Reports to : Intake Manager Job Summary Client Service Specialists provide our potential clients with the ultimate telephone experience. It requires the right combination of telephone skills, empathy, and ability to investigate to the root of their legal issues. This important position plays an integral role in creating memorable client experiences. Duties/Responsibilities Answers and screens inquiry calls with confidence and responds to emails from prospective clients. Collects all pertinent data to help determine if the firm is going to take on a case. Shows empathy to clients and puts them at ease during their difficult time. Sets the tone and the pace of the client phone call. Schedules appointments to sign up new clients. Processes paperwork for new clients efficiently and in accordance with protocols. Treats all calls, regardless of time of day, with the same care and compassion. Enters and maintains accurate data in the Client Management software. Performs other duties as needed. Ability to work on-call from home and rotate nights and weekends
Note:
This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Requirements:
Required Skills/Abilities Excellent listening and verbal communication skills. Excellent interpersonal and customer service skills. Basic understanding of administrative and clerical procedures and systems. Proficient with Microsoft Office and database entry Education/Experience High school diploma or equivalent required. Some college preferred. Spanish speaking is a plus. Inbound sales experience is a plus. Plaintiff personal injury experience a plus.
Job Type:
Full-time Pay:
$30,000.00 – $45,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Parental leave Vision insurance
Compensation Package:
Bonus opportunities
Schedule:
Monday to Friday On call Weekends (rotation)
Work Location:
In person- Mobile
