Customer Experience Specialist Position Available In Mobile, Alabama
Tallo's Job Summary: We are seeking a Customer Experience Specialist to provide exceptional service and support to clients at Greatly Emboldened in Mobile, AL. Responsibilities include assisting clients through various channels, analyzing feedback, and collaborating with the team. Previous customer service experience preferred. Full-time and part-time positions available with a weekly pay range of $700.00 - $1,500.00. Join us in creating memorable customer experiences!
Job Description
Customer Experience Specialist Greatly Emboldened 311 S Sage Ave, Mobile, AL 36606 Hey Superstar! Ready for an upgrade in life? Ready to start hitting goals? Ready to be around a team that is highly motivated, extremely supportive and goal orientated? Want to be around some positive, smiling faces? Ready to be excited to get to work? Well, come join our team! We are excited to add you on and cant wait to meet you!!! Job Overview We are seeking a dedicated and enthusiastic Customer Experience Specialist to join our team. This role is essential in ensuring that our clients receive exceptional service and support. The ideal candidate will possess strong communication skills and a passion for helping others, as well as the ability to analyze customer needs and provide effective solutions. Duties Provide outstanding customer service through various channels, including phone, email, and chat. Assist clients with inquiries related to products and services, ensuring a positive experience. Analyze customer feedback and data to identify trends and areas for improvement. Maintain accurate records of customer interactions and transactions in our office systems and outside field. Handle cash transactions efficiently while ensuring compliance with company policies. Collaborate with team members to enhance the overall customer experience. Communicate effectively with clients to resolve issues promptly and professionally. Qualifications Previous experience in a call center or customer service environment is preferred. Proficiency in English / Spanish, both written and verbal, is a plus. Excellent communication abilities to effectively interact with clients and team members. Experience in client services or customer support roles is a plus. Ability to analyze information and provide solutions based on customer needs. Cash handling experience is advantageous but not mandatory. Join us as we strive to create memorable experiences for our customers!
Job Types:
Full-time, Part-time Pay:
$700.00 – $1,500.00 per week
Benefits:
On-the-job training Professional development assistance Referral program
Shift:
Day shift Evening shift Morning shift Ability to
Commute:
Mobile, AL 36606 (Preferred) Ability to
Relocate:
Mobile, AL 36606: Relocate before starting work (Preferred)
Work Location:
In person
