Customer Service Representative Position Available In Mobile, Alabama

Customer Service Representative Bit & Spur Animal Hospital Mobile, AL Job Details Full-time $14 – $17 an hour 9 hours ago Benefits Health insurance Dental insurance Paid time off Qualifications Sales Customer service Writing skills English Client services Data entry Phone etiquette 2 years Entry level Under 1 year Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and analyze client needs will be essential in ensuring customer satisfaction and fostering long-term relationships. Responsibilities Answer incoming calls and respond to customer inquiries with professionalism and courtesy. Utilize phone etiquette to create a positive experience for clients during each interaction. Perform data entry tasks accurately to maintain up-to-date client records and information. Analyze customer needs and provide appropriate solutions or escalate issues as necessary. Engage in outbound calling to follow up on customer concerns or promote services. Collaborate with team members to enhance client services and improve overall service quality. Communicate clearly in English, both verbally and in writing, to ensure understanding and clarity. Utilize office software and computerized systems effectively for documentation and reporting purposes. Qualifications Proven experience in a customer service role is preferred but not required. Strong phone etiquette skills with the ability to communicate effectively with diverse clients. Basic data entry skills with attention to detail for maintaining accurate records. Ability to analyze situations quickly and provide effective solutions to customers. Experience in sales or client services is a plus but not mandatory. Proficiency in using office equipment and computer systems for daily tasks. A positive attitude, strong work ethic, and willingness to learn are essential traits for success in this role. Join our team as a Customer Service Representative where you can make a difference by providing outstanding support while developing your skills in a dynamic environment!

Job Type:

Full-time Pay:

$14.00 – $17.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off

Shift:

8 hour shift Day shift

Work Location:

In person