Customer Support Representative Position Available In Mobile, Alabama

Customer Support Representative

ADARIUS L HINTON LLC

Mobile, AL Job Details Temporary | Part-time | Full-time | Contract $16.74 – $18.54 an hour 2 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Bilingual Management Multilingual Sales Customer service English Customer support Cash handling Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience with our products and services. The ideal candidate will possess strong communication skills and a passion for helping others. Duties Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products, services, and policies. Assist customers with order processing, returns, and exchanges. Handle cash transactions accurately and efficiently when required. Conduct outbound calls to follow up on customer inquiries or promote new products/services. Maintain detailed records of customer interactions in our computerized system. Collaborate with team members to improve processes and enhance customer satisfaction. Identify common issues or trends in customer feedback and report them to management. Requirements Previous experience in customer support or customer service is a plus. Strong verbal and written communication skills in English; bilingual or multilingual candidates are highly desirable. Proficiency in using computers and various software applications for record keeping and communication. Ability to handle cash transactions accurately (cash handling experience is a plus). Excellent problem-solving skills with a focus on providing solutions to customers. Ability to work effectively both independently and as part of a team. Experience in sales is an advantage but not mandatory. Join us in delivering outstanding service to our customers while growing your career in a supportive environment!

Job Types:

Full-time, Part-time, Contract, Temporary Pay:

$16.74 – $18.54 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

10 hour shift 12 hour shift 4 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift No nights Overnight shift Rotating shift Split shift People with a criminal record are encouraged to apply

Work Location:

In person