Lab Client Support Services Assistant Position Available In Mobile, Alabama

Lab Client Support Services Assistant Synergy Laboratories

• 4.3 Mobile, AL Job Details Full-time $15
• $18 an hour 2 days ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Microsoft Word Microsoft Excel Microsoft Outlook Medical office experience Laboratory experience Microsoft Office High school diploma or GED Bachelor’s degree Patient care 1 year Associate’s degree Communication skills Entry level

Full Job Description We’re Hiring:

Client Support Services Assistant

• Laboratory Are you a detail-driven problem solver with a background in medical office or laboratory administration?

Do you thrive in fast-paced environments where precision, communication, and teamwork are essential? If so, Synergy Laboratories has the perfect opportunity for you! We are looking for a Client Support Services Assistant to join our dynamic laboratory team. In this critical role, you’ll serve as the bridge between our clients and lab operations—managing sample cancellations, critical results reporting, add-on requests, and providing exceptional administrative support.

Key Responsibilities:

Be the first point of contact for client inquiries, offering clear and professional support. Manage and coordinate add-on test requests across all departments. Investigate and resolve invalid or incomplete requisitions to keep patient care moving forward. Communicate critical lab results to clients promptly and professionally. Notify clients of test cancellations and ensure thorough investigation. Perform essential administrative duties—data entry, record maintenance, and documentation. Uphold strict confidentiality and compliance with HIPAA and lab policies.

Qualifications:

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred. Previous experience in a laboratory, medical office, or client support setting strongly preferred. Strong attention to detail and the ability to juggle multiple priorities. Outstanding communication skills—both written and verbal. Comfort with Microsoft Office and (bonus!) experience with LIS systems. Independent thinker who also thrives in a team environment. Why Join Us?

Impactful work:

Play a direct role in supporting diagnostic excellence.

Collaborative environment:

Work alongside laboratory professionals dedicated to quality and patient care.

Growth potential:

Develop skills that are highly valued in healthcare and laboratory services.

Schedule/Compensation:

Monday

• Friday | 8:00 AM
• 4:30 PM $15.00
• $18.

00 per hour, based on experience.” Benefits package available. Opportunities for growth. If you’re passionate about organization, service excellence, and healthcare operations, we would love to hear from you! Apply today and become part of a team that values precision, service, and heart. #NowHiring #ClientSupport #LaboratoryJobs #MedicalOfficeJobs #HealthcareCareers #

JoinOurTeam Job Type:

Full-time Pay:

$15.00

• $18.

00 per hour

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Day shift Monday to Friday Application Question(s): Do you have experience using Microsoft Office programs (Word, Excel, Outlook)? Do you have experience using Laboratory Information System (LIS)?

Education:

High school or equivalent (Required)

Experience:

Medical office: 1 year (Required) Ability to

Commute:

Mobile, AL 36619 (Preferred)

Work Location:

In person