Part-time Customer Service Representative Position Available In Mobile, Alabama

Part-time Customer Service Representative Farmers Insurance Group- The Collins Agency Mobile, AL 36609 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and manage client inquiries will be essential in ensuring customer satisfaction and loyalty. The ideal candidate will possess strong office skills, excellent phone etiquette, and a passion for helping others. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Assist clients with order processing, account management, and troubleshooting issues. Maintain detailed records of customer interactions and transactions through data entry. Collaborate with team members to resolve complex customer concerns. Ensure a high level of client satisfaction by delivering timely and effective solutions. Stay informed about product updates and company policies to provide accurate assistance. Requirements Previous experience in customer service or client services is preferred. Strong phone etiquette with the ability to communicate clearly and professionally. Proficiency in data entry with attention to detail. Ability to work independently as well as collaboratively within a team setting. Strong problem-solving skills and the ability to think on your feet. A positive attitude and a commitment to providing excellent customer service. Join our team today and contribute to creating memorable experiences for our customers!

Job Type:

Part-time Pay:

$10.00 – $12.00 per hour Expected hours: 20 – 25 per week

Benefits:

Flexible schedule

Shift:

Day shift Application Question(s): Why do you want to work part-time? Ability to

Commute:

Mobile, AL 36609 (Required)

Work Location:

In person