Customer Care Representative 1 Position Available In Montgomery, Alabama
Tallo's Job Summary: Customer Care Representative 1-59841 in Montgomery, AL is seeking bilingual candidates, particularly Spanish speakers. Responsibilities include managing incoming calls, generating sales leads, addressing customer needs, building relationships, meeting sales targets, managing complaints, and following communication procedures. Mindlance is the hiring company for this on-site position. Mindlance is an Equal Opportunity Employer.
Job Description
Customer Care Representative 1#25-59841
Montgomery, AL
All On-site Job Description
Bilingual candidates (especially Spanish) are required. Manages large volume of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Builds sustainable relationships and trust with customers through open and interactive communication. Provides accurate, valid, and complete customer information. Meets service team sales targets and call management quotas. Manages customer complaints. Provides appropriate solutions and alternatives. Follows up ensure resolution. Keep records of customer interactions. Files documents. Follows communication procedures, guidelines and policies.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
