Customer Service Representative Position Available In Montgomery, Alabama

Customer Service Representative Ez Pull N Pay Montgomery, AL Job Details Full-time From $15 an hour 5 days ago Benefits Health insurance Dental insurance Vision insurance Qualifications Bilingual Multilingual Customer service English Phone etiquette Communication skills Entry level Retail sales Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to work effectively in a fast-paced environment. Multilingual or bilingual candidates are highly encouraged to apply, as they will enhance our client services. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Assist customers with order placement, modifications, and cancellations. Resolve customer complaints and issues with professionalism and empathy. Collaborate with team members to improve service delivery and client satisfaction. Uphold high standards of phone etiquette while communicating with clients. Participate in training sessions to enhance product knowledge and customer service skills. Experience Previous experience in a customer service role is preferred. Excellent verbal and written communication skills.

BILINGUAL REQUIRED.

Demonstrated ability to handle challenging situations with patience and professionalism. Proven experience in customer service or retail sales. Accurate cash handling and transaction processing. Join us as we strive to provide outstanding client services while fostering a supportive work environment. If you are passionate about helping others and possess the required skills, we would love to hear from you!

Job Type:

Full-time Pay:

From $15.00 per hour Expected hours: 40 – 50 per week

Benefits:

Dental insurance Health insurance Vision insurance

Shift:

Morning shift People with a criminal record are encouraged to apply

Work Location:

In person