Customer Service Representative – BPO Client Relations Position Available In Montgomery, Alabama
Tallo's Job Summary: Edfinancial Services LLC in Montgomery, AL is hiring Customer Service Representatives for BPO Client Relations. This full-time role offers a base wage of $17.75 per hour with additional benefits. Ideal candidates have strong customer service and computer skills. Flexibility for evening shifts is required. Join a stable company prioritizing career growth and employee well-being.
Job Description
Customer Service Representative
- BPO Client Relations Edfinancial Services LLC
- 3.9 Montgomery, AL Job Details Full-time $17.75
- $22.
68 an hour 2 days ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Vision insurance Qualifications Customer service High school diploma or GED Computer skills Phone etiquette Entry level
Full Job Description Location:
Knoxville, TN Company:
Edfinancial Services Edfinancial Services, a leading contractor for the Department of Education, is seeking dedicated Customer Service Representatives. If you excel in customer service and want to grow with a stable, expanding company, we want to hear from you!
Compensation and Benefits:
Base Wage:
$17.75 per hour
Additional Benefits:
$4.93 per hour for medical, dental, vision,
FSA, or HSA Additional Perks:
11 paid holidays, generous PTO, supportive leadership, and a positive team culture
About Us:
We prioritize career growth, with 99% of entry-level employees who stay over two years advancing in their careers. We offer a casual work environment, a focus on employee well-being, and opportunities for personal development through tuition reimbursement and leadership programs.
Role Overview:
As a Customer Service Representative, you will handle customer inquiries via phone, chat, or email with professionalism and patience. Your role involves solving problems and ensuring customer satisfaction with the support of experienced agents.
Qualifications:
High school diploma Strong computer skills Excellent customer service and phone skills Ability to obtain federal security clearance
Work Schedule:
Flexibility is required for evening shifts. Peak periods extend hours of operation. Hours of Operation (MST):
Monday:
7:00 a.m.
- 8:00 p.m. Tuesday
-
Wednesday:
7:00 a.m.
- 7:00 p.m. Thursday
-
Friday:
7:00 a.m.
- 5:00 p.m. Saturday
•
Sunday:
Closed Peak Periods:
January
- March July
•
August October :
For a quick and easy application, please complete our 5-minute mobile-friendly form. We look forward to meeting you!
