Service Writer/Advisor Position Available In Morgan, Alabama

Service Writer/Advisor Allsport Powersports 2608 Beltline Rd SW, Decatur, AL 35601 The Powersports Service Writer handles all customer transactions from start to finish while striving to achieve department goals while providing great customer service.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Regular Attendance during store hours is required to handle customer transactions, communicate and assist technicians. 1+ years of powersports or automotive dealership experience preferred Excellent customer service and verbal and written communication skills Experience writing concise but detailed repair orders for vehicles – powersports or automotive, desired A positive attitude & strong work ethic Pleasant, energetic, and dependable personality Ability to multi-task Valid driver’s license and a good driving record Motorcycle endorsement preferred Responsibilities Greet customers, inspect their powersports vehicles, and answer questions. Document problems with Motorcycles, ATVs, and Side-by-Sides and clearly describe them on the repair order. Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified. Schedule appointments for repair, maintenance and recall work. Advise customers on necessary/suggested services and cost. Offer additional services and products, including special promotions. Review repair orders in progress to ensure quality and timeliness. Follow the status of a customer’s powersports vehicle from service bay entry through the completion of work. Communicate any changes in timeline, repairs, or cost to the customer. Upon completion of work, review the work order with the customer. Other duties as assigned.

Job Type:

Full-time Pay:

$34,000.00 – $59,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Shift:

8 hour shift

Work Days:

Every weekend

Work Location:

In person