Remote- Inbound Call Center Rep – May 19th Start Position Available In [Unknown county], Alabama
Tallo's Job Summary: Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to start on May 19th. Responsibilities include managing inbound service calls, assisting customers with reservations, and providing comprehensive information. Qualifications include 4+ years of call center experience and 2+ years of remote work. This position offers competitive hourly rates, medical benefits, and a strong PTO package. Candidates must have hardwired internet and be located in specific states.
Job Description
Remote•Inbound Call Center Rep•May 19th Start
Department:
5301•Traveler Support
Location:
, AL
Grand Circle Corporation is hiring REMOTE Traveler Support Counselors to join our May 19th, 2025, class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers.
Why Work With Us?
Competitive Hourly Rate
Medical, Dental, Vision & Life Insurance(s)
Strong PTO package•16 days and accruing more each year
11 Paid holidays throughout the year
401(K) with Company Match
Dreaming of Travel? 50% off GCC Travel Packages
Responsibilities
Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries.
Advise, book, and update airline reservations as necessary using code-based software.
Communicate comprehensive information to travelers, including details about our products and policies.
Compete individually while maintaining a positive team spirit.
Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals
Qualifications
4+ years of experience working in a call center environment.
2+ years of remote experience required.
Experience working in the travel industry is a plus!
Interview & Screening Process
Attend a weekly hiring webinar
Complete two (2) screening assessments
Complete one (1) hour interview with member of the P&C Team
Complete final assessment
Remote Work Requirements:
Must have hardwired internet (cannot use Wi-Fi)
Telephone Services (either home phone or VOIP)
This position is remote and requires candidates to be located in one of the following states: Alabama, Arizona, Florida, Georgia, Indiana, Minnesota, Nevada, North Carolina, Oregon, South Carolina, Texas, Utah, and Virginia
