Service Specialist Position Available In Benton, Arkansas
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Job Description
Service Specialist Corey Smith Insurance Agency LLC Gravette, AR 72736 Overview We are seeking a dedicated and skilled Service Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer support and service, ensuring that all client needs are met efficiently and effectively. This role requires strong communication skills, a customer-focused attitude, and the ability to handle various service-related tasks in a fast-paced environment. Duties Provide outstanding customer service through effective communication and problem-solving skills. Handle incoming calls in a professional manner, demonstrating excellent phone etiquette. Assist customers with inquiries, troubleshooting issues, and providing solutions in a timely manner. Maintain accurate records of customer interactions and transactions using computerized systems. Process sales transactions and manage cash handling responsibilities with precision. Collaborate with team members to ensure seamless service delivery and customer satisfaction. Stay updated on product knowledge and service offerings to provide informed assistance to customers. Support the clients with claims filing and document submission. Requirements Proven experience in customer support or service roles, preferably in the insurance industry. Strong phone etiquette with the ability to communicate effectively with diverse clientele. Proficient in using computerized systems for record keeping and transaction processing. Ability to work well under pressure while maintaining a positive attitude. Excellent interpersonal skills with a focus on teamwork and collaboration. Previous experience in sales is a plus but not mandatory. Join us as a Service Specialist and contribute to creating positive experiences for our customers while developing your skills in a supportive environment.
Job Type:
Full-time Pay:
From $16.00 per hour Expected hours: 45 per week
Benefits:
On-the-job training Paid time off
Work Location:
In person
