Customer Service Representative Position Available In Boone, Arkansas
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Job Description
Customer Service Representative
CLARK OFFICE PRODUCTS INC
Harrison, AR 72601 MUST
BE ABLE TO PASS A DRUG TEST!
! Mon-Fri 8-5. Need people skills and friendly demeanor. Job consist of many things including answering phones to assist customers with orders or questions, assisting walk in customers, making copies, sending emails and much more. Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary goal will be to ensure customer satisfaction by addressing inquiries, resolving issues, and delivering accurate information about our products and services. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products, services, and company policies. Assist customers with order placement, modifications, and cancellations. Resolve customer complaints efficiently while maintaining a positive attitude. Document customer interactions in the database for future reference. Collaborate with team members to improve service delivery and customer experience. Maintain a professional demeanor while adhering to company standards and procedures. Experience Previous experience in customer support or call center environments is preferred. Proficiency in data entry and computer systems is essential. Multilingual skills are a plus, enhancing communication with diverse clientele. Strong phone etiquette and interpersonal skills are required for effective client interaction. Experience in sales or client services can be beneficial but is not mandatory. Join us in delivering outstanding service to our customers while growing your career in a supportive environment!
Job Type:
Full-time Pay:
From $13.00 per hour Expected hours: 40 per week
Shift:
Day shift
Work Location:
In person
