Client Access Specialist Position Available In Saline, Arkansas

Client Access Specialist Counseling Clinic, Inc. – 4.4

Benton, AR Job Details Estimated:

$28.4K – $32.9K a year 11 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Medical office experience Mid-level High school diploma or GED Discharge planning Computer skills 2 years Full Job Description

JOB SUMMARY

The Client Access Specialist will be able to perform all duties necessary to provide coverage and assistance with Registration and Front Desk Scheduling. Will provide assistance with insurance and telephone inquiries, scheduling, and daily operations. This position maintains a home office in Outpatient Registration and will assist with clinic functions and special projects as needed. Characteristics and competencies consistent with this agency’s code of ethics and commitment to the vision and mission statement are required for this position.

Specific Responsibilities:

Provide assistance to ensure appropriate staffing coverage at all times. This includes front desk and registration for the Outpatient Clinic, Youth Services and DYS. Support/answer questions for registration and front desk staff regarding insurance inquiries. This position will work closely with both the registration and billing departments to ensure payors and copayments are entered correctly with minimal errors. Will be able to navigate multiple provider websites for commercial insurance payors along with Medicaid and Medicare to determine eligibility for services and payment amounts. Assist clinic staff with day-to-day operations. Assist with new hire or reoccurring training processes. Assist with processing Credible reports including discharge summaries, client status changes, overdue consent to treat, treatment plans due, etc. Answer incoming calls from new clients and clients wishing to reinstate services. Answer calls from physician offices wishing to refer & schedule new clients. Answer calls from insurance companies/case managers wishing to schedule clients. Open new charts & add new clients in Credible for all the above clients. Obtain all necessary information from clients required by Credible. Schedule the initial appointment with the therapist for all the above clients – Diagnostic Assessments & Hospital Follow-ups. Schedule registration appointments for all the above clients. Verify insurance eligibility & benefits for all new clients by gathering information from clients and verifying by phone or website with insurance companies. Schedule registration service on new & reinstated clients in Credible. Place all clients without insurance on the appropriate funding and complete necessary process in Credible. Process financial applications and provide necessary approval. Process internal referrals by making appropriate changes and scheduling an appointment if necessary. Assist walk-in clients requesting services by completing registration and scheduling Diagnostic Assessment. Schedule testing appointments. Performs other duties as assigned by the CFO or Client Access Supervisor.

JOB RELATIONSHIP

Responsible To:

Client Access Supervisor Minimum requirements are a high school diploma and two to four years’ medical office and billing experience as well as computer experience are required. Competitive Salary/Excellent Benefits Health/Dental/Vision Insurance Life Insurance Long Term Disability Insurance Voluntary Benefits 401k Paid Time Off Counseling Clinic Inc., is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.