Customer Relations Clerk Position Available In Washington, Arkansas

Customer Relations Clerk ACUTRAQ Background Screening, Inc. Elkins, AR 72727 Job Summary We are seeking a dedicated and enthusiastic Customer Relations Representative to join our team. In this role, you will handle administrative and clerical duties that support customer interactions, ensure accurate data entry, and assist in maintaining strong relationships with our clients. You will play a key behind the scenes role in helping us deliver an exceptional customer experience. The ideal candidate is detail oriented, organized and enjoys working in a support role that directly contributes to customer satisfaction and team productivity. You will collaborate closely with customer service team, sales and other departments to keep information flowing and ensure our customers feel heard and supported at every touchpoint. Responsibilities Provide outstanding customer support by addressing inquiries via phone, email, or in-person. Effectively communicate with customers to understand their needs and provide appropriate solutions. Perform data entry tasks accurately to maintain up-to-date customer records. Collaborate with sales teams to assist in processing orders and managing customer accounts. Maintain a professional demeanor while managing customer interactions. Assist in office tasks as needed to support overall operations. Track and report customer feedback, complaints, or inquiries to relevant teams. Ensure confidentiality and accuracy in handling customer information. Troubleshoot product or service issues and provide clear solutions. Requirements Previous experience in customer support or a related office environment is preferred. Strong communication skills, both verbal and written, with an emphasis on phone etiquette. Strong organizational skills with attention to detail. A proactive attitude towards problem-solving and customer satisfaction. Flexibility to adapt to changing priorities in a fast-paced environment. Join us as we strive to enhance our customer relations and create lasting connections!

Job Type:

Full-time Pay:

From $14.00 per hour Expected hours: 40 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Education:

High school or equivalent (Required)

Experience:

Background Screening:

2 years (Required) Ability to

Commute:

Elkins, AR 72727 (Preferred)

Work Location:

In person