Dispatcher/Customer Service Representative Position Available In Washington, Arkansas

Tallo's Job Summary: This job listing in Washington - AR has been recently added. Tallo will add a summary here for this job shortly.

Company:
ABC Block and Brick
Salary:
$31304
JobFull-timeOnsite

Job Description

Dispatcher/Customer Service Representative ABC Block and Brick 2205 S Arkola Dr, Springdale, AR 72764 Job Overview We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, ensuring their needs are met and providing exceptional service. You will utilize various transportation management systems and logistics tools to facilitate smooth operations and enhance customer satisfaction. Responsibilities

  • Respond to customer inquiries via phone, email, and chat, providing accurate information and resolving issues promptly.
  • Communicate effectively with clients to understand their needs and provide tailored solutions.
  • Maintain a professional demeanor while demonstrating excellent phone etiquette during all interactions.
  • Document customer interactions and maintain accurate records in the system. Requirements
  • Previous experience in customer service or logistics is preferred.
  • Strong communication skills with the ability to convey information clearly and effectively.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Proficient in using computers and various software applications related to customer service.
  • A positive attitude and willingness to learn new systems and processes.
Job Type:
Full-time Pay:

$14.74

  • $15.

36 per hour Expected hours: 50 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Schedule:

10 hour shift

Work Location:

In person

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