Customer Service and Sales Representative Position Available In Capitol Planning Region, Connecticut

Customer Service and Sales Representative CT Team 898 Silas Deane Highway, Wethersfield, CT 06109 Job Overview We are seeking a motivated and enthusiastic Customer Service and Sales Representative to join our competitive team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while promoting our products and services. Your ability to communicate effectively and analyze customer needs will play a crucial role in driving sales and ensuring customer satisfaction. Responsibilities Engage with customers through various channels, including phone calls, emails, and chat, to address inquiries and resolve issues. Promote products and services to customers, utilizing effective sales techniques. Maintain a thorough understanding of our offerings to provide informed recommendations. Document customer interactions in our computerized system for tracking purposes. Collaborate with team members to achieve sales targets and improve customer experience. Uphold company policies and procedures while ensuring compliance with industry standards. Skills Proven experience in customer service or sales roles. Strong cash handling skills with attention to detail. Excellent communication skills in English, both verbal and written. Ability to analyze customer needs and provide tailored solutions. Familiarity with computerized systems for documentation and reporting purposes. A proactive approach to problem-solving and the ability to work effectively in a team-oriented environment. Join us as we strive to deliver outstanding service while fostering a positive work culture. Your contributions as a Customer Service and Sales Representative will be vital in enhancing our customer relationships and driving business success.

Job Types:

Full-time, Part-time Pay:

$52,325.00 – $57,814.00 per year

Benefits:

Health insurance Paid time off

Schedule:

Day shift Monday to Friday Morning shift Weekends as needed Ability to

Commute:

Wethersfield, CT 06109 (Preferred)

Work Location:

In person