Customer Service Representative Position Available In Capitol Planning Region, Connecticut

Customer Service Representative 3.8 3.8 out of 5 stars Hartford, CT 06144 Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills and a passion for helping others. Responsibilities Provide outstanding customer service by addressing inquiries via phone, email, and in-person interactions. Assist customers with product information, order processing, and account management. Handle cash transactions accurately and efficiently while maintaining a balanced cash drawer. Perform data entry tasks to update customer records and ensure accurate information is maintained. Communicate effectively with clients to resolve issues and provide solutions in a timely manner. Demonstrate excellent phone etiquette while managing multiple calls and inquiries simultaneously. Collaborate with team members to enhance client services and improve overall customer satisfaction. Maintain an organized office environment to facilitate smooth operations. Requirements Proven experience in customer service or client support roles is preferred. Strong data entry skills with attention to detail. Ability to handle cash transactions accurately and responsibly. Proficiency in English; bilingual candidates are highly desirable. Excellent communication skills, both verbal and written, with a focus on effective interaction with customers. Familiarity with office procedures and practices is beneficial. A positive attitude, patience, and the ability to work well under pressure are essential traits for success in this role. Join our team today and contribute to creating memorable experiences for our valued customers!

Job Type:

Full-time Pay:

$23.07 – $27.78 per hour

Shift:

Morning shift

Work Location:

In person