Customer Support Representative Position Available In Capitol, Connecticut

Customer Support Representative Plimpton & Hills Corp. – 3.7 Hartford, CT Job Details Full-time $18 – $22 an hour 10 hours ago Qualifications Pricing Customer service High school diploma or GED Communication skills Entry level

Full Job Description Customer Care Representative Reports To:

Showroom Manager Work Hours:

Full Time FLSA Status:

Non-Exempt Branch:

Hartford, CT Position Purpose :

Assist with all aspects of customer service in the showroom via phone and/or email.

Essential Functions :

Promptly and professionally answer showroom directed calls Communicate effectively by phone and/or email Schedule appointments Check status of orders Stock Check Release and/or schedule deliveries Give accurate directions to any showroom Ask questions and respond appropriately to determine the customers needs Provide exceptional customer service on a daily basis Encourage customers to use our Waterware website Possess effective communication and people skills Ability to perform mathematical functions for pricing and or taking payments (credit cards) Transfer calls quickly and correctly to the right person Participate in all product training and customer service training when available Must work on Saturdays Adhere to showroom dress code Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Experience, Education & Skills:

Two years customer service experience preferred Ability to communicate clearly and effectively; verbally and written High School diploma or GED required

Physical Requirements:

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.