Member Services Representative Position Available In Capitol, Connecticut

Member Services Representative finex credit union East Hartford, CT Job Details Full-time From $20 an hour 20 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Banking Entry level Under 1 year Full Job Description Finex Credit Union in East Hartford has an exciting opportunity for Member Service Representatives to join our team. If you are a high energy person with excellent interpersonal skills and the ability to learn quickly, this opportunity is for you.

POSSIBLE PART-TIME REMOTE WORKING AFTER TRAINING.

Job Responsibilities:

Act as Call Center representative. Project professional image of Finex over the telephone. Answer questions about products and services and resolve issues or refer to other staff as needed. Turnaround times and Member Satisfaction are key success indicators. Also requires same excellence when answering member emails and voicemails. Ability to understand trends in our own process and make recommendations for change as needed is imperative. Participate in the reduction of member calls and complaints when possible. Assist members with opening and closing accounts. Answer questions about products and services. Provide excellent service to all members, staff & associates, functioning as a team member. Participate in cross-selling initiatives. Act as Video Teller as needed. Process teller transactions and answer questions about products and services. Provide professional, accurate and timely service to all members via Video media.

Job Requirements:

Banking experience required. Candidates must demonstrate initiative, work independently, have the ability to communicate well over video and function well in a team-oriented environment. Must be a fast learner and able to learn computerized video teller systems quickly. Hours are Mon-Fri (8:45-4:30-except on Thurs until 6). Possible Sat hours 8:45-1pm

Benefits:

Competitive hourly salary Paid time off and prorated paid holidays.’ Possible part-time Remote capabilities available after full training.

Job Type:

Full-time Pay:

From $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in East Hartford, CT 06108