Customer Supply Chain Specialist II Position Available In Southeastern Connecticut Planning Region, Connecticut

WHO WE ARE

We’re Talking Rain, and we’re so much more than water. We build flavorful brands, like Sparkling Ice, Sparkling Ice +Caffeine, Sparkling Ice +Energy, Talking Rain Waters, and AQA pH waters. We’re creating connections with every sip! When it comes to success, we know we’re only as strong as our team. That’s why we’re an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company. Our Rain Makers are our most important asset. That’s why we invest in them with ⁠benefits and development opportunities that reflect just how much we value them.

WHAT YOU’LL DO

Right product. Right place. Right time. Our agile, efficient, committed Supply Chain team makes innovative solutions our reality. You’ll contribute to the overall management of operating costs by overseeing the end-to-end order fulfillment process of a regional distribution center.

Reports to:

Customer Supply Chain Manager Direct Reports:

N/A Location:

Hybrid at our Preston, WA offices 3+ days per week

• Life happens and we know it.

In-office days and hours are dependent on department and business needs, so as long as you’re honest about your needs, we will do what we can to support when things pop up.

Annual Bonus Potential:

7%; Eligibility is based on the company hitting annual financial targets

Hourly Rate:

$29.00

• $33.

00

Note:

New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market. Track inbound product from manufacturing facilities to 3PL distribution centers, and outbound product from 3PL distribution centers to distributor partners to ensure fulfillment of customer orders and manage to Talking Rain Case Fill KPI targets. Serve as the primary point of contact for customers, 3PL distribution centers, and the Talking Rain Sales team for a designated customer ship-to region. Oversee the Rain Maker customer order process, including order creation (both EDI and manual), release, planning and delivery. Manage OOS (out of stocks) and the order allocation process, communicating ongoing shortages to our customers and Sales team as necessary. Validate and verify lead-time and order status throughout all systems—Enterprise Resource Planning (ERP), Transportation Management System (TMS) or Warehouse Management System (WMS). Partner with our Sales, Planning, 3PL and Quality teams to ensure customer demand and performance targets are met. Create and present Sales with quarterly customer performance slides

• to be leveraged in customer meetings and discussions.

Reconcile sales cycle information for end-of-month processes. Work closely across the organization to ensure vendor product compliance and service level targets are met to avoid customer chargebacks. Ensure food safety, quality, and SQF practices are followed at all times, notifying immediate supervisor of any food safety and/or quality issues. Complete other responsibilities as assigned.

WHAT YOU BRING

Bachelor’s degree in Business, Economics, Supply Chain, or equivalent experience. 2+ years of Supply Chain experience, ideally within consumer-packaged goods (CPG). Proficiency with the Microsoft Office suite. Exposure to an Enterprise Resource Planning (ERP), Transportation Management System (TMS) or Warehouse Management System (WMS) preferred. Highly effective in communication across cross-departmental teams and a variety of levels resulting in quality decision-making and efficient resolutions. Consistently remains focused, cool, and professional under high stress. Does not overreact to bad news or situations and is able to think clearly and make quality decisions. Identifies underlying or hidden problems and actively solves difficult problems and mitigates roadblocks to ensure results, actively seeks out tough assignments and opportunities to work on self-development and actively uses support from other stakeholders to impact and influence within their role. Rain Makers are people who are accountable, curious, and inclusive. We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results. Rain Makers don’t wait for answers

• we go find them.

Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo. We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds.

WHAT WE OFFER

Nothing makes a great job even better than throwing in a few perks, and we want to equip our Rain Makers with everything they need to maintain their health and well-being. That means things like… Three Weeks of Vacation. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status! FMLA qualifying Rain Makers receive six weeks of paid parental leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave. Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.

Relocation:

Relocation Available (when available)

Onsite and Hybrid Employees:

Get paid to carpool! Drive to work with another Rain Maker every week at least 2X a week and receive $0.25 per mile. 401k with Immediate Vesting. With matched contributions and investment customization, we’ll help build a plan to reach your goals. Fitness Reimbursements. We’re all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours. Employees may also enjoy access to our on-site gym in Preston complete with a personal trainer 2 days per week. Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers! Vehicle Program

• Field Sales Specialist
• Mileage is reimbursed at the IRS rate Field Sales Managers and Market Managers
• Company car or vehicle stipend included! Regional Sales Managers and Sales Directors
• We use the leader in vehicle reimbursement solutions, Motus.

This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles. Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions. Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook. Progressive and sustainable, Talking Rain is always looking at what’s next. We’re experiencing double-digit growth, primarily driven by Sparkling Ice, America’s #1 Sparkling Water. We’re constantly innovating. We fail fast and use what we learn to produce incredible results. All of this is possible because of our Rain Makers. This diverse group of people show up every day with an insatiable curiosity and a drive to get things done—and we can always trust them to make it happen. Things move fast around here, which is why we’re so thankful for the flexibility they bring. Above all, our Rain Makers are just an approachable, empathetic bunch—because creating connections is at the core of everything we do. Our people are our most important asset. That’s why we invest in them with benefits and development opportunities that reflect just how much we value them. We’ve come a long way since we were founded in 1987 by two men in a bar. If you’re looking for your new home, a place where you’ll be empowered to make an impact, visit our website to learn more about the people and events that helped form the company we are today and will be tomorrow.

Mission:

Creating connections with every sip! You can just drop off your resume for now, and come back to apply later.