Automotive BDC Representative (Call Center Agent) Position Available In Alachua, Florida
Tallo's Job Summary: We are hiring an Automotive BDC Representative (Call Center Agent) at Parks of Gainesville in Gainesville, FL. This full-time position offers $14 - $18 an hour with benefits including paid training, dental insurance, and vision insurance. The role requires strong communication skills, phone etiquette, and basic computer skills. Apply now to join our team and jumpstart your career in the automotive industry.
Job Description
Automotive BDC Representative (Call Center Agent) Parks of Gainesville – 3.1 Gainesville, FL Job Details Full-time $14 – $18 an hour 23 hours ago Benefits Paid training Dental insurance Vision insurance Qualifications Call center Computer skills Phone etiquette Communication skills Entry level
Full Job Description Location :
Parks of Gainesville Ford, Lincoln, Hyundai and Used Car Superstore Job Description:
We’re seeking a high-energy Automotive BDC Representative to join our team! As a vital member of our Business Development Center, you will be the first point of contact for customers interested in purchasing or servicing a vehicle. Your role will be focused on setting quality appointments, following up with internet and phone leads, and helping drive qualified traffic into the dealership.
Daily Responsibilities:
Make a minimum of 100 outbound calls per day to sales and service prospects Respond to all internet leads, inquiries, and follow-ups via phone, text, and email Confirm and reschedule appointments, ensuring maximum show rates Maintain accurate notes and updates in the CRM (DriveCentric) Work closely with the sales team and managers to pass along qualified opportunities Follow dealership scripts and guidelines to ensure brand consistency Meet or exceed daily, weekly, and monthly performance goals Participate in daily team meetings and performance reviews
Requirements:
Prior experience in a high-volume call center or BDC is preferred Strong communication skills and phone etiquette Ability to thrive in a fast-paced, goal-driven environment Basic computer and CRM navigation skills Reliable attendance is non-negotiable Available to work full-time, including some evenings and weekends
Compensation & Perks:
Competitive hourly rate or salary Bonus & commission structure based on appointment shows and sales Paid training Health, dental, and vision benefits available Opportunity for growth within a high-performing dealership group Dealership hours are 9am-7pm
Apply Today:
Ready to join a winning team and make an impact from day one? Apply now and start your career in one of the fastest-growing departments in the dealership!
