Member Services Representative OPENER 4:30AM – 8:30AM Position Available In Alachua, Florida
Tallo's Job Summary: The Member Services Representative at Planet Fitness in Gainesville, FL will open the club from 4:30AM to 8:30AM, providing exceptional customer service to members, prospective members, and guests. This part-time position offers an estimated salary range of $26K to $28K a year with benefits such as employee discounts and opportunities for advancement. Qualifications include customer service experience, high school diploma or GED, basic computer skills, and a passion for fitness and health. Responsibilities include greeting members, answering phones, signing up new members, and maintaining club cleanliness. Must be punctual, reliable, and have strong interpersonal skills.
Job Description
Member Services Representative
OPENER 4
30AM
- 8:30AM Planet Fitness
- Gainesville, FL
- 3.
3
Gainesville, FL Job Details Part-time Estimated:
$26K
- $28K a year 16 hours ago Benefits Employee discount Opportunities for advancement Qualifications Customer service High school diploma or GED Computer skills 1 year Entry level
Full Job Description Benefits:
Employee discounts Opportunity for advancement Wellness resources Job Summary The Member Services Representative will be responsible for opening the club as well as creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This a full time position. Essential Duties and Responsibilities Open Club, Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
