Service Writer/Advisor Position Available In Alachua, Florida
Tallo's Job Summary: Develop strong customer relationships by managing product and service delivery at Gainesville Chrysler Dodge Jeep Ram in Gainesville, FL. Duties include maintaining customer profiles, scheduling service appointments, providing cost estimates, and communicating with technicians and customers. Qualifications include bilingual skills, dealership experience, and a driver's license. This full-time position offers benefits such as health and dental insurance, 401(k), and paid time off.
Job Description
Service Writer/Advisor Gainesville Chrysler Dodge Jeep Ram – 2.2
Gainesville, FL Job Details Full-time Estimated:
$42.8K – $77.3K a year 13 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Retirement plan Qualifications Bilingual Service writing Customer service English Mid-level Driver’s License Dealership experience Full Job Description Developing strong customer relationships through the successful management of products and service delivery. Maintaining computerized customer profile information. Monitoring customer records to check for regular scheduled servicing, future remedial work and calling the customer to arrange appointments. Developing cost estimates, logging needed parts, time needed for repairs, and scheduling the most appropriate Service Technician. Conveying all necessary information regarding costs, parts, work, and Technicians to the customers and management. Meeting with customers to discuss their requirements and relaying those requirements to the Service Technicians. Contacting customers in the case of additional work to relay the details and extra costs. Entering the details of repair jobs on the company’s network and preparing repair instructions and lists of needed replacement parts to the Service Technicians. Checking warranties and insurance. Releasing repaired equipment to the customers and explaining the work done and costs accrued to the customers to ensure their satisfaction and repeat business.
Job Type:
Full-time Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person
