Call Center Representative, Kennedy Space Center Position Available In Brevard, Florida

Call Center Representative, Kennedy Space Center

City, State:

Merritt Island, FL

Req ID:

42343

Pay:

$17.75 – $17.75 / hour

Category:

Sales & Marketing
Job type: Full-Time

Subsidiary:

Parks & Resorts

DELAWARE NORTH TEAM MEMBER APPLY

The opportunity
Delaware North Parks and Resorts seeks a Full-Time Call Center Representative to join our Visitor Complex team at the Kennedy Space Center in Merritt Island, Florida. At the Visitor Complex, operated by Delaware North, we help NASA tell the story behind our country’s space program. The ideal Call Center Representative will share this same passion for wanting to ensure our guests have the best experience at the Kennedy Space Center.
Pay
$17.75 – $17.75 / hour
Information on our comprehensive benefits package can be found at ./whatweoffer.
What we offer
Embark on an extraordinary journey with a job at Kennedy Space Center, where every day allows you to share the excitement of space exploration with our guests. Health, dental, and vision insurance

• 401k with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition or professional certification reimbursement
• Weekly pay
  12 complimentary tickets and 4 parking passes per year to share with friends and family
  Attraction share program with 5 visits per year with up to 3 guests at discounted rates to popular Florida attractions
  Rewards and recognition program with cool gifts and merchandise
  Referral bonus – earn $200 for each eligible referral
  Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
  •Available for eligible team members, part-time team members must earn eligibility
  What will you do?

Handle booking enquiries and sales for individual and group tickets, including our vacation packages, over the phone, email and in-person.
Learn to sell the attractions and products on offer at the Kennedy Space Center Visitor Complex.
Respond to a high number of phone calls to assist our guests with any requests or queries they may have.
Work with other departments to schedule special programs and events when required.
Produce frequent reports on the call center KPI, revenue and sales data to the appropriate managers.
Participate in the personal and team sales targets and goals.
More about you
Previous experience in a call center preferred.
Strong ability to multi-task.
Effective communication skills required when communicating with co-workers or guests via email, on the phone or in-person.
High School Diploma required. Must have a valid driver’s license and reliable transportation to and from work.
Physical requirements
Ability to sit and work on a computer for extended periods of time.
Shift details
Day shift
Holidays
Weekends
Who we are
The Kennedy Space Center Visitor Complex is the visitor center at NASA’s Kennedy Space Center in Florida. We offer our team members discounted meals, wellness rewards programs, and a 4-week on-the-job training program. Friends and family perks include up to 12 complimentary tickets with 4 parking passes per year to share. Additionally, team members receive 5 visits per year with up to 3 guests for visits at discounted rates to other popular Florida attractions.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.