Client Service Specialist Position Available In Brevard, Florida
Tallo's Job Summary: Join AVO Transportation & Language Solutions as a Client Service Specialist in Cocoa, FL. Duties include handling inquiries, resolving issues, and maintaining customer records. This full-time position offers a competitive hourly rate, benefits after 90 days, and opportunities for career growth. Ideal candidates have contact center or customer service experience, strong communication skills, and a positive attitude.
Job Description
Client Service Specialist
AVO T&L, LLC 600
Florida Avenue, Cocoa, FL 32922
Job Summary:
AVO Transportation & Language Solutions is seeking a Client Service Specialist to join our team. As a Client Service Specialist, you will play a vital role in ensuring client satisfaction by providing exceptional customer service, addressing inquiries, and resolving issues. This is a full-time position with a competitive starting hourly rate, benefits available after 90 days of employment, a consistent Monday-Friday schedule, and opportunities for growth within our organization.
Responsibilities:
Serve as the primary point of contact for customer inquiries and complaints, ensuring prompt and effective resolution Provide detailed information about our products and services, addressing client questions and concerns Handle and resolve client issues, escalating complex matters to the appropriate teams when necessary Maintain accurate and up-to-date customer records, documenting interactions and updating information as needed Continuously expand your knowledge of our evolving product and service offerings to better assist clients
Qualifications:
Previous experience in a contact center, sales, or related customer service role is highly desirable Proven ability to establish strong rapport with clients, building relationships based on trust and reliability Exceptional multitasking and prioritization skills, allowing you to handle multiple client requests efficiently Possess a positive and professional demeanor, demonstrating empathy and proactive problem-solving Excellent verbal and written communication skills, with the ability to clearly articulate information in a concise and friendly manner Strong attention to detail and accuracy, ensuring that all customer interactions are properly documented Join our dedicated team at AVO Transportation & Language Solutions and contribute to our mission of providing outstanding service to our clients. and take the next step toward a rewarding career as a Client Service Specialist. Benefits offered after 90 days of employment.
