Customer Service Representative Position Available In Brevard, Florida

Customer Service Representative FAAC International, Inc. – 4.0 Rockledge, FL Job Details Full-time $19 – $21 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Qualifications Multilingual Customer service Call center 3 years High school diploma or GED Client services Data entry Phone etiquette Communication skills Entry level Full Job Description Job Summary FAAC Technologies , a global leader in access automation, parking systems and access control, with 53 subsidiaries in 29 countries on 5 continents, more than 3,700 employees globally is looking for a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will excel in providing exceptional client services, handling inquiries, and resolving issues efficiently. This role requires strong communication skills, a friendly demeanor, and the ability to analyze customer needs effectively. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you. Duties Provide outstanding customer service through various channels including phone, email, and chat. Conduct outbound calling to follow up on customer inquiries and ensure satisfaction. Accurately enter data into our systems while maintaining attention to detail. Assist customers with product information, order status, and troubleshooting issues. Utilize effective phone etiquette to create a positive experience for clients. Analyze customer feedback and provide insights for service improvement. Collaborate with team members to enhance overall service delivery. Maintain up-to-date knowledge of products and services offered. Requirements Proven experience in a customer service or call center environment is preferred. Strong communication skills with the ability to articulate clearly and effectively. or multilingual abilities are a plus to assist diverse clientele. Proficient in data entry with excellent attention to detail. Ability to analyze customer needs and provide tailored solutions. Familiarity with client services principles and practices. A positive attitude and the ability to work well under pressure. High school diploma or equivalent; further education is a plus. Join our team today and help us deliver exceptional service that makes a difference!

Job Type:

Full-time Pay:

$19.00 – $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Shift:

Day shift Application Question(s): Do you have experience working with SAP?

Shift availability:

Day Shift (Required) Ability to

Commute:

Rockledge, FL 32955 (Required)

Work Location:

In person