Administrative Assistant/Customer Service Position Available In Broward, Florida

Administrative Assistant/Customer Service 5th

HQ – 5.0

Pompano Beach, FL Job Details Full-time $17 – $18 an hour 2 days ago Qualifications Bilingual Microsoft Word Spanish Microsoft Excel Microsoft Outlook Customer service English Microsoft Office 3 years Administrative experience High school diploma or GED Organizational skills Communication skills Entry level Full Job Description We are seeking a versatile and dedicated Bilingual Admin/Customer Service Specialist for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.

Key Responsibilities:

Respond to Amazon customer service messages promptly and professionally. Process customer refunds efficiently. Learn and manage the process of customer returns. Run daily reports and follow up on any action items. Review invoices and potentially learn to process deposits. Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges. Perform general office duties, such as managing phone calls, emails, and correspondence. Organize and schedule appointments, meetings, and conferences. Maintain and update office records, databases, and filing systems. Prepare reports, presentations, and documents as needed.

Skills/Qualifications:

High school diploma or equivalent; further education or certifications in administration or customer service is a plus. Previous experience in a customer service or administrative role is preferred. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Strong communication skills, both written and verbal. Bilingual English/Spanish. Excellent organizational skills and attention to detail. Ability to multitask and manage time effectively. Positive attitude and a proactive approach to problem-solving. Willingness to learn new skills and take on different tasks as required.