Call Center Agent Position Available In Broward, Florida
Tallo's Job Summary: Call Center Agents in Plantation, FL are needed to provide customer resolution and support, serving as the main contact for customer inquiries. The role requires efficiency, strong communication skills, and the ability to meet performance goals. The position offers a contract with the potential for extension, with a competitive hourly rate of $17.00. Email resume to stephanie.murphy@remx.com for immediate consideration.
Job Description
Call Center Agent
Plantation, FL Description RemX Staffing is assisting a client in Plantation, FL in hiring Call Center Agents to work onsite. Please find details below. 100%
ONSITE IN
Plantation, FL 33313 Contract Position- potential to go longer
Primary Responsibilities:
Provide resolution for customers.
Serve as single point of contact for customers and build a strong relationship supporting them.
Respond to and own consumer inquiries/issues.
Provide education and status on previously submitted pre-authorizations or pre-determination requests.
Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.
Conduct proactive research on assigned member accounts to identify service issues.
Schedule:
Training is Monday to Friday 9:00AM to 5:30PM for the first week
After, the schedule is an 8-hour shift between Monday to Sunday starting from 11am.
Must be available to work one weekend day
Compensation:
$17.00/hourly – weekly pay For immediate consideration, please email your resume to stephanie.murphy@remx.com High School Diploma / GED (or higher) OR equivalent work experience
Must be fluent in English/Spanish
Minimum of 3+ years of combined education, work and/or volunteer experience
Overview Base Pay:
17.00 per
HOUR Other Pay:
Job Number:
1251060
Employee Type:
Manage Others:
Not Specified Travel:
Not Specified Paid Relocation:
Not Specified
