Client Services Coordinator Position Available In Broward, Florida

Client Services Coordinator 4.0 4.0 out of 5 stars Fort Lauderdale, FL 33309

Job Title:

Client Services Coordinator Location:

Fort Lauderdale, FL (Onsite only – must reside in South Florida)

Schedule:

Full-time | Monday-Friday | 9:00 AM-5:00 PM About MAHCS Multicultural Alliance Health Care Solutions, Inc. (MAHCS) is a behavioral health agency committed to providing high-quality, culturally competent services to the diverse residents of Broward County. Our mission is to eliminate barriers to mental health care through bilingual staffing, community-based services, and a trauma-informed approach. Position Summary We are seeking a friendly, outgoing, detail-oriented Client Services Coordinator to support our intake, referral, and documentation processes. You’ll help ensure timely access to care for clients, communicate with referral sources and guardians, and maintain accurate records. If you thrive in a people-centered environment, this role is for you. Key Responsibilities Process new referrals and assign intakes within 24 hours Coordinate and document all new intakes and readmissions Communicate with families and referral sources regarding services and next steps Maintain documentation in our EHR and ChildNet portal Track treatment plans, consent forms, and funding status Run weekly/monthly reports and support discharges as needed Provide high-quality customer service and follow up on client contact and appointment status Ideal Candidate Outgoing and people-oriented; confident communicating with families and stakeholders Strong attention to detail and follow-through Comfortable balancing multiple tasks and priorities Requirements High school diploma or equivalent 1-2 years’ experience in healthcare or behavioral health admin, preferred Proficient in Excel and Microsoft Office Excellent organizational, communication, and follow-up skills Bilingual English/Spanish preferred Pay & Benefits $18-$20/hour, based on experience 9 paid holidays, PTO, sick leave, and personal days Medical insurance (50% premium paid for FT staff) Growth opportunities within intake and QA Other Details Drug-free workplace E-Verify employer Background check required Equal Opportunity Employer MAHCS values diversity and is committed to equal opportunity for all applicants. Employment is at-will and based on qualifications and business needs.