Customer Service Admin Position Available In Broward, Florida

Description We are looking for an experienced Customer Service Administrator to join our team in Fort Lauderdale, Florida. In this role, you will play a key part in delivering exceptional service to customers while ensuring smooth communication and efficient processes. The ideal candidate is detail-oriented, collaborative, and dedicated to maintaining high levels of customer satisfaction.

Responsibilities:

• Serve as the primary point of contact for customers, addressing inquiries and providing personalized assistance.
• Deliver exceptional, white-glove service by keeping customers informed throughout the service process.
• Coordinate with various internal stakeholders to ensure seamless communication and collaboration.
• Review invoices after services are completed to verify accuracy and compliance with contract terms.
• Resolve customer concerns with professionalism and efficiency, ensuring their needs are met.
• Maintain detailed records of customer interactions and service agreements.
• Provide insights and feedback to improve customer service processes and overall satisfaction.
• Uphold a customer-centric attitude in all interactions and tasks.
• Communicate service updates clearly and consistently to customers.
• Ensure timely and accurate billing based on individual contracts. Requirements
• Minimum of 2 years of experience in a customer service or administrative role.
• Strong ability to resolve customer service issues with a focus on professionalism.
• Excellent communication skills, both written and verbal.
• Proven ability to deliver superior customer service in a fast-paced environment.
• Familiarity with billing processes and contract terms.
• Highly detail-oriented with strong organizational skills.
• Ability to collaborate effectively with various teams and stakeholders.
• Customer-focused mindset with a commitment to ensuring satisfaction.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .