Customer Service Representative Position Available In Broward, Florida

Customer Service Representative Consolidated Credit – 5.0 Plantation, FL Job Details Full-time From $17 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off On-the-job training Vision insurance 401(k) matching Referral program Qualifications Microsoft Office High school diploma or GED Computer skills 1 year Phone etiquette Communication skills Entry level Under 1 year

Full Job Description Position:

Customer Service Representative Schedule is Monday – Thursday 9am to 5:30pm and Friday 8:30 am to 5:00 pm

Location:

Fort Lauderdale Training class starts 7/7/2025 Summary for Customer Service Representative Work with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance. Consolidated Credit, a non-profit organization, is a 30-year industry leader providing financial counseling and debt management services nationwide. Consolidated Credit works with consumers and their creditors to lower interest rates, lower monthly payments to help clients get out of debt faster. You can be part of this team working in a fast paced, multi-channel contact center and make a difference every day. Role Description for Customer Service Representative As a Customer Service Representative, you will interact with clients and creditors via phone calls, chats, emails and portal communication assisting them with their questions and providing solutions to any problems they may encounter. What to

Expect:

Processing caller requests. Helping callers understand account information. Providing issue resolution. Send educational material that are responsive to our callers’ needs. Resolves all follow-up items, including issues related to delinquencies, payoffs and refunds. Resolve creditor & or caller inquiries by making outbound calls. Any other tasks as assigned by the Supervisor. Handle Customer Service issues for clients. Paid Training Minimum Requirements for Customer Service Representative High School diploma or equivalent Strong people and communication skills Knowledge and use of PC Systems and MS Office applications is a must Ability to work independently Self-motivated, willingness to constantly improve Attention to detail and be able to multi-task and prioritize work on a daily basis This position is in office By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS – charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Consolidated Credit and Alpha Staffing & Employment Leasing.

Keywords:

Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative, Customer Service, Client Services, Call Center Representative Job Type:

Full-time Pay:

From $17.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Shift:

Day shift

Work Location:

In person