Customer Service Representative (8am-5pm/Hybrid) Position Available In Broward, Florida
Tallo's Job Summary: The Customer Service Representative position at HeadlightsDepot in Pompano Beach, FL offers a competitive compensation package of $42,262 per year, including benefits like free health insurance, dental, vision, and a hybrid work schedule. Responsibilities include interfacing with customers, troubleshooting, and developing customer trust while working in a team-oriented, modern office environment.
Job Description
Customer Service Representative (8am-5pm/Hybrid) HeadlightsDepot Pompano Beach, FL 33069 • Hybrid work You’re smart, you’re dependable, and you want to learn the ins-and-outs of every job you do. You like talking to people, helping them solve their problems. You want a job that lets you go home content that you’ve done your best. That’s you. Who are we? HeadlightsDepot is a national leader in e-commerce for headlights. We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight. We have a family lunch every Friday, a gym next door, and a great congenial atmosphere. Come for the job, stay for the culture.
WHAT YOU’D BE DOING
Interfacing with Customers and Body Shops to answer product questions & assist with customer ordering. Analyzing customer questions, troubleshooting, and providing clear answers in an efficient and professional manner. Developing customer’s trust and loyalty in our brands. Maintaining customer records and updating account information. Developing knowledge of Salesforce, our e-commerce platform. Gaining in-depth knowledge of our full product line to best serve our customers.
NO COLD CALLING. WHAT YOU GET
HYBRID work schedule after training (Monday-Wednesday in office, Saturday-Sunday at home) FREE Aetna PPO Health Insurance Low cost Dental, Vision, and Life Insurance Monthly royalty bonus based on company sales Weekly Family Lunch 91 PTO hours plus holidays and your birthday off! Weekly Pay Schedule $500 Monthly Giveaway (Work 40 hours each week)
WHAT YOU NEED
Fluency in English A typing rate of
AT LEAST 40
words per minute High School diploma Basic computer skills Strong multitasking ability Previous sales, customer service, or call center experience. Excellent communication and organizational skills Efficient problem solving and conflict resolution skills Ability to work in a high volume, fast-paced environment. Ability to work independently or with others to manage multiple tasks with minimal supervision. Knowledge of the automotive industry
COMPENSATION PACKAGE
$36,462 Base Pay ($17.52/hr) $1000 Estimated Royalty (+$0.48/hr after full first month) $37,462 Total Annual Pay ($18/hr) – $4,800 Health Insurance Contribution $42,262
Total Estimated Compensation Package Job Type:
Full-time Pay:
$18.00 per hour Expected hours: 40 per week
Benefits:
401(k)
Free Health Insurance Dental Insurance Vision Insurance Hybrid Work Schedule On-the-job Training Paid Time Off Holiday Pay Shift:
8 hour shift
Experience:
Customer Service:
At least 1 year (required)
Work Location:
In office
