Implementation Specialist Position Available In Broward, Florida

Implementation Specialist Luna Health Fort Lauderdale, FL Job Details Full-time $45,000 – $60,000 a year 6 hours ago Benefits Paid training Tuition reimbursement Paid time off Opportunities for advancement Flexible schedule Qualifications Microsoft Word Microsoft Excel Customer service 3 years IT support 1 year 2 years Communication skills Entry level

Full Job Description Job Title:

Implementation Specialist Location:

Weston, FL (On-site when not traveling)

Travel Required:

Up to 75%

About Luna Health:

Luna Health is a high-touch clinical engagement and support center specializing in pharmacy benefit services. We partner with patients, providers, and payers to deliver cost containment, medication adherence, and improved access to care.

Position Summary:

We are seeking a hands-on, customer-focused Implementation Specialist to join our team. This role is a dynamic blend of fieldwork and office-based responsibilities. You will travel to client sites to install and refurbish automated supply and medication cabinets, train end users, and ensure successful system go-lives. When not traveling, you will support our operations from our Weston, FL office, including managing calls and digital communications with patients, providers, insurers, and pharmacies.

Key Responsibilities:

Travel to healthcare facilities to install, configure, and refurbish automated medication and supply cabinets Provide on-site training to staff and ensure smooth adoption of systems Serve as the primary point of contact during implementations, addressing technical and workflow concerns Conduct follow-ups to ensure post-implementation success Manage inbound and outbound calls with patients, doctors’ offices, pharmacies, and insurance companies Assist in data entry, spreadsheet work, and tracking metrics

Requirements:

Up to 75% travel required Must work on-site in Weston, FL office when not traveling Prior experience in customer service or IT support preferred Strong communication and problem-solving skills Ability to work independently and manage multiple priorities Proficient in Microsoft Excel, Word, and general computer usage Comfortable handling technical tasks and learning new systems quickly Experience in a healthcare, pharmacy, or logistics setting is a plus

Benefits:

Paid training Travel reimbursement Opportunities for advancement in a fast-growing healthcare company

Job Type:

Full-time Pay:

$45,000.00 – $60,000.00 per year

Benefits:

Flexible schedule Paid time off Tuition reimbursement

Compensation Package:

1099 contract Hourly pay

Schedule:

Monday to Friday On call Overtime Ability to

Commute:

Fort Lauderdale, FL 33331 (Required) Willingness to travel: 100% (Required)

Work Location:

In person