Service Advisor Position Available In Broward, Florida
Tallo's Job Summary: Audi Coral Springs is hiring a Service Advisor to facilitate automotive services and repairs for customers. Responsibilities include estimating costs, communicating between customers and technicians, and administering warranties. Qualifications include previous experience, basic mechanical knowledge, and a valid driver's license. Competitive pay and benefits are offered. Join a team dedicated to customer satisfaction and excellence in service.
Job Description
Service Advisor
locations
Audi Coral Springs, Coral Springs, FL 33073
time type
Full time
posted on
Posted 25 Days Ago
job requisition id
R85452
Dealership:
L0504 Audi Coral Springs
🚗 Audi Coral Springs – Where Service Meets Excellence
“Driven by Service. Powered by People.” ✨
Helping satisfied customers drive away with a smile on their face is what we do – join a team focused on earning customers for life!
About the
Role:
Audi Coral Springs is seeking a dedicated Service Advisor to be the vital link between our customers and our expert technicians. If you’re passionate about delivering outstanding service, thrive in a fast-paced environment, and are driven by customer satisfaction, we want to hear from you!
Responsibilities:
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer’s payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Qualifications:
Previous Service Advisor experience, preferred.
Prior experience as an automotive technician a plus.
A team player who is focused on providing exemplary customer service.
Basic mechanical understanding of an automobile.
Acceptable driving record and a valid driver’s license in your state of residence
We offer best in class industry benefits:
Competitive pay Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. About Us
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (
NYSE:
LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
