Technology and Product Specialist at Kia of Port Charlotte Position Available In Charlotte, Florida

Technology and Product Specialist at Kia of Port Charlotte 3.0 3.0 out of 5 stars Port Charlotte, FL 33953 Our Delivery Specialist at KIA of Port Charlotte is responsible for delivering comprehensive product information and a superior customer experience before, during and after the sales process. Do you have world class customer service training from a five star training program? Do you love product knowledge and enjoy sharing it with others? Then you may be exactly what we are looking for! We are currently seeking a unique individual that understands and can relay complex technology to customers and effectively teach with a smile! The individual we seek will be technically savvy and possess exceptional customer handling skills. This is a full time position with great pay starting at $18.00 and a bonus opportunity with experience and performance. We offer paid training, a full benefits package, including health employer sponsored health, as well as dental, a 401K program with employer matching, and much more.

Responsibilities Include:

Provide an outstanding customer experience in each customer interaction that drives loyalty to the retailer. Provide and offer comprehensive product information throughout the sales process to customers. Support the Sales Consultant with customer questions regarding product features and benefits. Locate and collect technical KIA information and make it available as a resource for the entire retailer staff. Be able to meet and greet and interact with customers effectively. Fully explain vehicle features, applications, and benefits. Provide a comprehensive and detailed delivery explaining all manuals, brochures, and literature. Engage customers to return to the retailer for delivery and perform a customer focused explanation of sophisticated systems for customer understanding and satisfaction. Follow-up with customers after the sale and all deliveries to ensure the customer is satisfied to positively impact customer loyalty. Strong computer and phone skills. Acquire and maintain knowledge on all vehicles and technology. Attain Delivery Specialist Certification. Achieve customer satisfaction targets as assigned by management. Uphold high ethical standards and maintain a professional appearance at all times. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.