Customer Service Representative Position Available In Columbia, Florida
Tallo's Job Summary: Champion Builders, Inc. is hiring a Customer Service Representative in Lake City, FL. This full-time position offers benefits such as a 401k plan with company match, paid vacation, and medical insurance. Duties include interviewing customers, entering service orders, and ensuring customer satisfaction. Ideal candidates possess strong attention to detail, communication skills, and knowledge of Microsoft Office.
Job Description
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Customer Service Representative
Posted 24-Apr-2025 (EST)
Lake City, FL, USA
401k Plan with Company Match, Paid Vacation, Paid Holidays, Medical, RX, Dental, Vision, and Life Insurance
Hourly
Full Time
401k Plan with Company Match, Paid Vacation, Paid Holidays, Medical, RX, Dental, Vision, and Life Insurance
Job Title:
Customer Service Representative
Good Life Begins with A Good Company. Champion Builders, Inc. wants YOU! We are seeking to hire a Customer Service Representative to join our team in the Lake City, FL office.
FLSA Status:
Non-Exempt
Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Talks with customers by phone to go over the customer list.
Review retailer checkout sheets for items wrong with home when it arrives at the lot.
Guide contractors working for their plant.
Enter service orders into the service system.
Assign correct parts to each item on service order.
File completed work orders.
Competencies
Must have strong attention to detail
Must provide a high level of customer service
Must have strong communication skills both internal (Champion) and external (Customers)
Must have a great work ethic
Must live the Champion Operating Principles
Qualifications
Must have working knowledge of Microsoft Office
Previous experience in manufactured/modular housing desired
