Agency Support Specialist Position Available In Duval, Florida

Agency Support Specialist Ricci Insurance Group LLC Jacksonville, FL Job Details Full-time $45,000 – $60,000 a year 1 day ago Benefits Paid training Wellness program Paid holidays Disability insurance Health insurance Dental insurance Paid time off 401(k) 4% Match On-the-job training Parental leave Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Life insurance Qualifications Microsoft Word Google Workspace Microsoft Excel Microsoft Outlook Customer service Microsoft Office Communication skills Entry level Under 1 year Full Job Description Job Overview

OVERVIEW

Our Agency Support Specialists are a crucial part of our agency support team. They provide 5-star customer service to our existing clients, assisting them with everything from policy reviews and coverage changes to policy reshops/rewrites, and writing additional lines of business. Keen attention to detail, superior customer service skills, a positive attitude, and the ability to work efficiently are the keys to success in this role. Candidates must be local to the Jacksonville, FL area!

Technology Skills:

Proficient with using CRM or Agency Management Software Experience with Microsoft Office products, including Outlook, Excel & Word Familiar with Google Suite products (E-mail, Messaging, Google Sheets, etc.) Who you are: You ENJOY complex problem-solving and delivering results You PRIDE yourself in verifying the quality of work and fair distribution of tasks You ROCK a winner’s mindset and the ability to deliver wins for a team. You THRIVE in a fast-paced environment, filled with various deadlines You POSSESS a strong initiative, a sense of self-direction, and are goal-oriented. You RETAIN product knowledge quickly and adapt to an ever-changing market. You’re

EFFICIENT

with your time and know how to prioritize your efforts. You’re a

LIFELONG

LEARNER and your eagerness to learn is palpable. Compensation This career opportunity offers a base salary of $45-55k per year. Group Health Insurance (Employer Sponsored 50% of Employee Cost) Group Life Insurance Optional Dental, Vision, & other supplemental coverage Paid Holidays Paid time off Parental leave Flexible Scheduling (after 90 days) Best in Class 401k 4% Match Wellness Program Here at Ricci Insurance Group, we inspire and are inspired, empower our people, give back to our community, and most importantly, celebrate every success along the way!

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental Insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance Monday to Friday Work setting:

In-person Office Salary Range:

$45,000.00 – $60,000.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on

Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Parental Leave Wellness Program Quarterly Team Building Requirements Specifications:

No insurance experience is required! We help candidates get their 4-40 licenses quickly before their start date. We prioritize a positive attitude, being a quick learner and team player, combined with a fast pace of work over prior insurance industry experience. This is an excellent opportunity for a candidate interested in starting a career in insurance with lots of room for growth within the company. Responsibilities Understand and be able to explain various types of insurance coverage to consumers Interact with clients and colleagues in a proactive, friendly, and professional manner. Equip clients to make decisions regarding changing coverage needs and additional available coverage options throughout the client lifecycle. Field underwrite and respond to underwriter follow-ups on all lines of business Process payments, and endorsement requests and maintain policies within the agency Proficient technology skills to navigate a variety of internal platforms and external carrier platforms Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Empathetic, active listening skills with the ability to ask appropriate follow-up questions Consistently deliver a client-focused experience using multiple channels of communication Ability to prioritize various tasks effectively and own a task or procedure from start to finish About Us Ricci Insurance Group LLC is an energetic, independent insurance agency committed to delivering professional, personalized solutions. We foster a dynamic, client-centric culture, empowering our team to excel and make a tangible impact. Join us to shape the future of insurance with passion and expertise.