Call Center Representative (Banking/Financial) Position Available In Duval, Florida
Tallo's Job Summary: Provide high-touch service to High Net Worth clients in the banking and financial industry as a Call Center Representative in Jacksonville, FL. Responsibilities include handling credit card inquiries, online navigation, and documenting client interactions. The hourly salary ranges from $18 to $21. Contact Gyananjaya Panda at gyananjaya.panda@collabera.com for more information.
Job Description
Job Description
Call Center Representative (Banking/Financial)
Contract:
Jacksonville, Florida, US Salary Range:
18.00
- 21.
00 |
Per Hour Job Code:
359695
End Date:
2025-05-31
Days Left:
18 days, 4 hours left
Position Details:
Industry
- Banking and Financial
Title - Call Center Representative (Banking/Financial)
Duration - 12 Months
Location - Jacksonville, FL
Pay - $18/hour to $21/hour
Role Summary:
Provide high-touch service to High Net Worth clients, assisting with credit card products, online banking navigation, risk prevention, and documenting client concerns.
Key Responsibilities:
Handle inquiries related to credit card payments, rewards redemption, and online navigation
Document client interactions accurately
Navigate multiple systems while maintaining client engagement
Schedule:
Training:
Mon-Fri, 9:30am-6:00pm EST
Post-training:
Sun-Thurs, 11:30am-8:00pm
EST Required Skills:
Proficient in multitasking across systems and typing detailed notes
Strong computer skills, especially MS Outlook, Word, and PowerPoint
Clear communication, proper grammar, and professionalism
Resilient in a fast-paced, high-volume environment
Effective at de-escalating issues and resolving client concerns
Receptive to coaching and continuous improvement
Maintains confidentiality and shows initiative Job Requirement
Customer Service
Banking/Financial
Excellent Communication
Credit Card
Reach Out to a Recruiter
Recruiter
Email
Phone
Gyananjaya Panda
gyananjaya.panda@collabera.com
9738412265
