Call Center Representative (Bilingual Spanish Speaking) Position Available In Duval, Florida
Tallo's Job Summary: Stratford Solutions Inc. in Jacksonville, FL is seeking a Bilingual Spanish Call Center Representative for a 12-month contract at $14 to $16 per hour. The role involves responding to non-emergency phone inquiries, providing customer service, and entering data. Candidates must work 8-hour shifts, 5 days a week including Saturdays and Sundays. The position requires patience, compassion, and flexibility to work various shifts.
Job Description
Call Center Representative (Bilingual Spanish Speaking) Stratford Solutions Inc. Jacksonville, FL Job Details Contract $14
- $16 an hour 18 hours ago Qualifications Bilingual Spanish Entry level
Full Job Description Job Title:
Call Center Representative (Bilingual Spanish Speaking) Shift timing: 8:00 AM to 4:00 Pm EST & Mid Shift 3:00 PM to 11:00
PM Location:
100%
Remote Job Types:
12
Month Contract Pay:
$14.00
- $16 per hour
Schedule:
8 hour shifts, 5 days a week WITH Saturday and Sunday
MANDATORY
We are looking for Bilingual (Spanish) Call Center Representative (8:00 AM to 4:00 Pm EST & Mid Shift 3:00 PM to 11:00 PM, Saturday and Sunday
MANDATORY
) for non-emergency services, respond to phone inquiries from the public ; provide customer service and information to callers; attending to large volume of calls; take complaints and service requests and forward them for further action; enter inquiries, complaints and requests into appropriate computer systems; perform related clerical and computer support work. Patience and compassion is also a big element with this role.
Special Working Conditions:
This Facility is open 7 days/24 hours. Call Center Representatives will be required to work shifts including nights, Saturdays, Sundays, and holidays. Some of the physical activities performed by Call Center Representatives and environmental conditions experienced are: sitting for extended periods of time with a headset on while monitoring two computer screens; typing information into the computer using a keyboard coordinating eye/hand movements while handling calls for the efficient use of console and computer; speaking calmly and clearly in order to elicit information and give instructions to a continuous flow of callers under stress; listening carefully to clearly understand information; making responsible judgments where timing is critical; and sitting within hearing distance of other call takers working under similar conditions This Company Describes Its Culture as: Outcome-oriented
- results-focused with strong performance culture People-oriented
- supportive and fairness-focused Team-oriented
- cooperative and collaborative
Work Remotely:
YES
