Customer Service Associate Position Available In Duval, Florida
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Job Description
Customer Service Associate SRS Distribution Inc. United States, Florida, Jacksonville Beach Jun 27, 2025 Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.
ESSENTIAL DUTIES
Entering orders at the point of sale using the company computer system
Interacting with customers over the phone, via email, and in-person
Greet customers with a friendly attitude
Basic computer and phone skills
Communicate to customers the correct product for their application
Communicate to customers how the material is priced and sold
Create Sales Orders
Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
Efficient scheduling of truck deliveries
Clear communication between manager, employees, and clients
Being honest, courteous, and respectful to customers & employees at all times
Maintain and assist to keep a clean work environment
Learn basic knowledge of products available to customers
Inform management of products/special order material customers need
Assist with Inventory Cycle Counts
Order picking/staging/Replenishment
Shipping/Receiving
Loading/unloading delivery vehicles
Other related duties as assigned
REQUIREMENTS
Basic computer knowledge and Internet use
Experience with irrigation/landscaping products but not required
Bilingual (English and Spanish) is preferred, but not required
Forklift experience helpful
Ability to lift 75 lbs; 50 lbs on a repetitive basis
Able to a pass pre-employment drug test/background
Job Location:
FIS Outdoor – Jacksonville Beach 740 10th ST South Jacksonville Beach, FL 32250 Equal Opportunity Employer. Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
