Customer Service Rep | Ortho North | Day – 49639 Position Available In Duval, Florida

$0k
Salary Not Available
Position range in Florida $34k

• $45k Per Year Customer Service Rep | Ortho North | Day
• 49639
  University of Florida Jacksonville Physicians, Inc.

Occupation:

Customer Service Representatives

Location:

Jacksonville, FL

• 32218
  Positions available: 1
  Job #: 12479687

Source:

Employ Florida

Posted:

4/4/2025

Updated:

4/4/2025

Expires:

6/3/2025

Web Site:

Employ Florida
Onsite /

Remote:

Not Specified

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Agency Job ID:

49639 Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. HS 40 Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window. Jacksonville, Florida Office and Clerical 49639 Overview Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities Essential Functions

• Prepares and maintains all clerical aspects of the medical records through established guidelines.
• Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.
• Participates as an active care team member in the coordination of patient care. Qualifications Experience Requirements 2 year Data Entry preferred 1 years Clerical/customer service experience
• ideally in a health care related industry preferred Third party payors and computer experience for in putting data and reviewing patient demographic material Education Requirements High School Diploma or GED required UFJPI is an Equal Opportunity Employer and Drug Free Workplace Help for Employer Information.

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