Customer Service Representative Position Available In Duval, Florida

Customer Service Representative CM Sales Solutions Arlington, FL We are looking for a Customer Service Representative to join our team and help customers find the success in our services available. In this role, you will be responsible for building relationships with customers and business owners, assisting with sales, and providing ongoing support to ensure our customers receive exceptional service and customized solutions tailored to their unique needs. As a Customer Service Representative working in the telecommunications industry, you will train to specialize in delivering solutions that keep our customers connected and enhance their communication and internet focused strategies. Whether a customer is looking for faster speeds because their office has a lot of employees, businesses need entertainment options, and more, our Customer Service Representative will be there to provide answers. With a reputation for excellence and a commitment to customer success, we are looking forward to bringing on a new Customer Service Representative.

Customer Service Representative Responsibilities:

Interact with customers and businesses with a positive and uplifting greeting Connect with customers to serve as their primary point of contact, ensuring their service needs are met Provide tailored solutions and recommend the best products and services with customized solutions that align with their inquiries for wireless, internet or entertainment options Handle customer inquiries and resolve any issues related to billing, service quality, or technical support in a timely and professional manner Work closely with sales, customer service, and technical teams to ensure the seamless delivery of services. Learn new skills daily to increase position development and knowledge Offer ongoing support to other Customer Service Representatives and always strive to exceed customer expectations and maintain high satisfaction levels

Customer Service Representative Skills:

Prior experience in customer service, sales, warehouse, general labor, or related field is highly preferred Confident and clear in both verbal and written communication, as you’ll be interacting with customers Ability to find solutions to resolve customer issues and provide effective solutions Thrives in connecting with customers and is passionate about helping others Opening to learning a new role and position to continue enhancing skills Experience managing either multiple accounts and teams of individuals is a plus

Job Type:

Full-time Pay:

$700.00 – $1,200.00 per week

Benefits:

Professional development assistance

Shift:

Day shift

Work Location:

In person