Customer Service Representative Bilingual (English and Spanish) Position Available In Duval, Florida
Tallo's Job Summary: We are hiring a Customer Service Representative Bilingual in English and Spanish at Action Cargo Transport LLC in Jacksonville, FL. This full-time position offers $15 an hour with benefits like paid time off. Ideal candidates have strong communication skills, data entry experience, and can provide exceptional customer service by addressing inquiries and resolving issues promptly. Apply now to join our dynamic team!
Job Description
Customer Service Representative Bilingual (English and Spanish) Action Cargo Transport LLC Jacksonville, FL Job Details Full-time $15 an hour 16 hours ago Benefits Paid time off Qualifications Bilingual Spanish Customer service Call center English Analysis skills Data entry Typing 1 year Communication skills Entry level Full Job Description Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary responsibility will be to ensure customer satisfaction by addressing inquiries, resolving issues, and delivering a positive experience. This position is ideal for individuals who thrive in a fast-paced environment and possess strong communication skills. Duties Respond promptly to customer inquiries via phone, email, or chat, ensuring a high level of service. Analyze customer needs and provide appropriate solutions or escalate issues as necessary. Perform data entry tasks accurately to maintain customer records and documentation. Assist customers with product information, order processing, and troubleshooting. Collaborate with team members to improve service processes and enhance customer satisfaction. Maintain a professional demeanor while handling challenging situations or complaints. Support sales initiatives by promoting products and services when appropriate. Skills Strong customer service skills with the ability to communicate effectively both verbally and in writing. Proficiency in data entry and office software applications. Ability to type efficiently while managing multiple tasks simultaneously. Experience in a call center environment is preferred but not mandatory. Bilingual abilities are a plus, enhancing communication with a diverse customer base. Strong analytical skills to assess situations and provide effective solutions. A proactive approach to problem-solving and the ability to work independently as well as part of a team. Join us in delivering outstanding service to our customers while developing your skills in a supportive environment!
Job Type:
Full-time Pay:
$15.00 per hour
Benefits:
Paid time off
Shift:
8 hour shift
Work Location:
In person
