Customer Service Representative – (Monday-Friday) Position Available In Duval, Florida
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Job Description
Job Description:
Adecco Group, a world leader with the recruitment of officeprofessionals has an immediate opening for a Customer ServiceRepresentative in Jacksonville, FL with our client, a leader in thefinancial/banking industry with locations from coast to coast. Thisis a global Fortune 500 Company. Many of our associates haveenhanced their current skills, had their contracts extended,converted to full time employment, or been re-deployed after theirassignment ends.
Location:
Jacksonville, FL 32246
Hours:
Monday – Friday will work between 8:00am -7:00pm Retirement and Distribution Services deals with a lot of involvedproject work. This project work can encompass everything betweenindividualized work, excel work, phone work (outbound and inbound),as well as collaboration to a larger team. Must be a self starter,motivated, detailed orientated person.
Required:
4 Yr College Degree, Well spoken and confident with previous CSRexperience Some testing required Training will be for 3 weeks. Most of the day spent on the phonebut will have some email follow up when necessary. Must be able to answer the following questions: 1. Tell me about a time you dealt with an irate customer and howyou handled and resolved the issue. 2. Describe your idea of customer service 3. Tell me a time you went above and beyond to assist acustomer 4. What type of customer systems have you worked on? 5. What are your main strengths and weaknesses 6. What is the daily call volume you managed on a daily basis Adecco offers a competitive benefit package. How to
Apply:
To be considered for this position, you must use the “apply now”button to submit your resume. If you have questions about theposition please contact Jenifer Robinson atjenifer.robinson@adeccona.com.
Important information:
This position is being recruited for byAdecco?s National Recruitment Center, not your local Adecco BranchOffice. To be considered for this position, you must use the “applynow” button to submit your resume. The Adecco Group is a Fortune Global 500 company and the globalleader in HR services. Our group connects over 700,000 associateswith our business clients each day through our 6,600 offices inover 70 countries and territories around the world. We offeremployment opportunities at any stage in your professional career.
Contact us today to discuss available contract and direct hirepositions. Adecco Group offers benefits including Holiday, 401(k),Insurance Benefit Plans and Service/Anniversary Bonusopportunities. Adecco Group is an Equal Opportunity Employer. Equal Opportunity Employer Minorities/Women/Veterans/Disabled The Adecco Group is a Fortune Global 500 company and the globalleader in HR services. Our group connects over 700,000 associateswith our business clients each day through our 6,600 offices inover 70 countries and territories 700,000 associates with ourbusiness clients each day through our 6,600 offices in over 70countries and territories.
